Terms of service

Terms of Service

Giovara is operated by Avelion Digital, a company registered in the Netherlands. These Terms of Service govern access to and use of the website giovara.com, operated by Avelion Digital, with its registered office at Hackfoirtstraat 17, 5975XN, Sevenum, Netherlands. These Terms also apply to all products and services made available through the Website.

By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not accept them, please discontinue use of the Website.

Company number: 42034952
VAT number: NL005445405B96

Section 1 - Use of the Website
The Website may only be used by persons of full legal capacity or by minors with the consent of their parents or guardian. It is prohibited to use the Website in violation of applicable law, including copyright infringement, spreading viruses or other malicious software. Violation may result in immediate restriction of access to the Website.

Section 2 - General Terms
Giovara reserves the right to refuse or limit service to customers in accordance with applicable law. Information transmitted over public networks may undergo technical changes as part of network operation. Payment information is always processed securely via trusted providers.
Content on the Website, including text, images and graphics, is the property of Giovara or used with permission and may not be copied, reproduced or used without prior written consent.

Section 3 - Information on the Website
Giovara aims to ensure that the information on the Website is accurate and up-to-date, but cannot guarantee complete accuracy. Content is provided for general information and may be changed at any time.

Section 4 - Prices and Changes
All prices are displayed in the currency shown on the Website and include applicable taxes unless stated otherwise. Giovara reserves the right to change prices, products or services without prior notice. The price at the time of purchase applies to the order. Giovara is not liable for changes in pricing or availability.

Section 5 - Products
Products may be available in limited quantities and online only. Returns and exchanges are governed by our Refund Policy. Product appearance may vary depending on device settings. Giovara reserves the right to limit sales by region or customer.

Section 6 - Orders and Payment
Giovara reserves the right to refuse or cancel orders at its discretion. Customers agree to provide accurate and complete information. Additional details can be found in our Refund Policy and Shipping Policy.

Section 7 - Third-Party Services
The Website may provide access to third-party tools or services. Use of these services is at your own risk, and Giovara is not responsible for their content or functionality.

Section 8 - External Links
The Website may contain links to third-party websites. Giovara is not responsible for the content or practices of these external websites.

Section 9 - User Content
Content submitted by users, including reviews and feedback, may be used by Giovara. Content that is unlawful, misleading or offensive may be removed. Users are responsible for the content they submit.

Section 10 - Personal Data
Personal data is processed in accordance with our Privacy Policy.

Section 11 - Errors and Inaccuracies
Errors may occur in product descriptions, pricing, availability or delivery information. Giovara reserves the right to correct such errors or cancel orders at any time.

Section 12 - Prohibited Actions
You may not use the Website to violate laws, infringe rights, harass others, distribute harmful software, collect data without consent, send spam or bypass security measures.

Section 13 - Limitation of Liability
Use of the Website is at your own risk. Products are provided in accordance with applicable consumer laws. Giovara is not liable for indirect losses, including loss of data or profits, to the extent permitted by law.

Section 14 - Indemnity
You agree to indemnify and hold Giovara harmless from claims resulting from your violation of these Terms or applicable laws.

Section 15 - Invalidity
If any provision of these Terms is found invalid, the remaining provisions remain in force.

Section 16 - Termination
You may stop using the Website at any time. Giovara may suspend or terminate access if these Terms are violated.

Section 17 - Entire Agreement
These Terms, together with related policies, constitute the entire agreement between you and Giovara.

Section 18 - Governing Law
These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer rights under EU law.

Section 19 - Changes
Giovara reserves the right to update these Terms. The latest version will always be available on the Website. Continued use constitutes acceptance of any changes.

Section 20 - Our Information

Website name: Giovara
Address: Hackfoirtstraat 17, 5975XN Sevenum, Netherlands
Email: support@giovara.com
Phone: +44 7988579633

Customer service opening hours:
Monday - Friday: 9:00 - 18:00 
Saturday - Sunday: 9:00 - 16:00

Response time: Up to 24 hours