Frequently Asked Questions

Once your order is on its way, delivery typically takes 3–7 business days, Monday through Saturday. You’ll receive a tracking link as soon as your parcel is dispatched so you can follow its progress right to your door.



Giovara is a fashion brand focused on effortless style, offering carefully selected pieces that feel modern, refined, and easy to wear. Every collection is curated with timeless elegance and everyday confidence in mind.

Of course. If you change your mind, you have 60 days from delivery to request a return. Simply email support@giovara.com and our team will walk you through the next steps.

At the moment, we ship only within Ireland. This allows us to keep delivery reliable and service quality high. If this changes in the future, we’ll be sure to share the news.

Yes, it is. Every order includes free shipping, with no minimum spend and no extra conditions. We believe delivery should be simple and stress-free.

After your return has been received and approved, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer for the funds to appear.


We accept American Express, Apple Pay, Google Pay, Mastercard, Maestro, and Visa. All payments are securely processed using SSL encryption.


Yes, exchanges are available. If you’re looking for a different size or style, just contact us at support@giovara.com and we’ll help you find the best option.


Start by checking the tracking link sent to your email. If more than 7 business days have passed since dispatch and your parcel hasn’t arrived, reach out to support@giovara.com and we’ll investigate right away.


Absolutely. Your privacy and security are important to us. Giovara does not store sensitive payment details, and our checkout process is fully secure.


If your order hasn’t been shipped yet, we may be able to make changes or cancel it. Contact us as soon as possible after placing your order and we’ll do our best to assist.


We’re always happy to assist. Send us a message at support@giovara.com and our friendly team will get back to you as soon as possible.