Shipping policy

Shipping Policy

At Giovara, we aim to provide a smooth and transparent shipping experience from the moment you place your order to the day it arrives.

Order Processing

Orders are processed within 1–2 business days.
Orders placed after the daily cut-off time are processed the next business day.
Order cut-off time: 17:00 (CET), Monday to Friday

Delivery Time

Once your order has been processed, delivery typically takes 3–7 business days.
Total estimated delivery time: 4–9 business days (processing + shipping).
Delivery times are estimates and not guaranteed.

Shipping Area

We currently ship only within Ireland.
Orders outside Ireland cannot be processed at this time.

Shipping Costs

We offer free standard shipping with tracking on all orders within Ireland.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking details.
This allows you to follow your order until delivery.

Delivery Delays

While we aim to meet the stated delivery times, delays may occasionally occur due to high demand, logistics, or external factors.
If your order is affected, we will keep you informed.

Incorrect Address

Please ensure that your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Need Help

If you have any questions about shipping or your order, feel free to contact us.

Email: support@giovara.com
Phone: +44 7988579633
Response time: Within 24 hours