Last Updated: September 2026

Terms of Service

Giovara is operated by Avelion Digital, a business registered in the Netherlands. These Terms of Service govern access to and use of the website giovara.com, operated by Avelion Digital, with its registered office at Hackfoirtstraat 17, 5975XN Sevenum, Netherlands. These Terms also apply to products and services made available through the Website.

By accessing the Website or purchasing from us, you agree to be bound by these Terms. If you do not accept them, please discontinue use of the Website.

Company number: 42034952
VAT number: NL005445405B96

Section 1 - Use of the Website

The Website may only be used by persons who have legal capacity to enter into a contract or, where permitted by applicable law, by minors with the consent of a parent or guardian.

You may not use the Website in violation of applicable law, including by infringing intellectual property rights or distributing viruses, malware or other harmful software.

Violation of these Terms may result in restriction or termination of access to the Website.

Section 2 - General Terms

Giovara reserves the right to refuse or limit service where reasonably necessary and permitted by applicable law.

Information transmitted over public networks may undergo technical changes as part of normal network operation.

Payment information is processed securely through trusted payment providers.

Content on the Website, including text, images, graphics, branding and other materials, is owned by Giovara, Avelion Digital, or used with permission and may not be copied, reproduced, distributed or otherwise used without prior written permission, except where permitted by law.

Section 3 - Information on the Website

Giovara aims to ensure that information on the Website is accurate and up to date.

However, occasional errors, omissions or outdated information may occur. Website content may be updated or corrected when reasonably necessary.

Nothing in this section limits any mandatory rights relating to product descriptions, representations or information provided to consumers under applicable law.

Section 4 - Prices and Changes

All prices are displayed in the currency shown on the Website or at checkout and include applicable taxes where required, unless stated otherwise.

Giovara may change prices, products or services at any time before an order is placed.

The price confirmed at checkout applies to the order, subject to correction of genuine pricing or technical errors where permitted by applicable law.

Product availability and prices may vary between markets.

Section 5 - Products

Products may be available in limited quantities and may be sold exclusively online.

Returns and exchanges are governed by our Refund Policy together with any mandatory consumer rights that apply to the customer.

We make reasonable efforts to display product colours and images accurately. However, appearance may vary depending on screen settings, device configuration and lighting.

Giovara may limit the sale or availability of products by country, region or customer where reasonably necessary and permitted by law.

Section 6 - Orders and Payment

Giovara may refuse or cancel an order where reasonably necessary, including in cases involving:

• Suspected fraud or unauthorised payment

• Payment processing issues

• Genuine pricing or technical errors

• Stock unavailability

• Incorrect or incomplete customer information

• Other legitimate business reasons permitted by applicable law

Where an order is cancelled after payment has been taken, any amount due to the customer will be refunded in accordance with applicable law.

Customers agree to provide accurate, current and complete billing, payment and delivery information when placing an order.

Section 7 - Third-Party Services

The Website may provide access to third-party tools, platforms or services.

Those services may be subject to their own terms and privacy policies.

Giovara is not responsible for third-party services to the extent permitted by applicable law, but nothing in this section removes any responsibility that cannot lawfully be excluded.

Section 8 - External Links

The Website may contain links to third-party websites.

Giovara is not responsible for the content, security, availability or privacy practices of those external websites.

Access to third-party websites is at the user's discretion.

Section 9 - User Content

Content submitted by users, including reviews, comments and feedback, may be used by Giovara for legitimate business purposes, subject to applicable law and our Privacy Policy.

Users must not submit content that is unlawful, misleading, infringing, abusive or otherwise inappropriate.

Giovara may remove content that violates these Terms or applicable law.

Users remain responsible for content they submit.

Section 10 - Personal Data

Personal data is processed in accordance with our Privacy Policy and applicable data protection and privacy laws.

Section 11 - Errors and Inaccuracies

Errors or omissions may occasionally occur in product descriptions, pricing, availability, promotions or delivery information.

Giovara may correct such errors and, where reasonably necessary and legally permitted, amend or cancel affected orders.

Nothing in this section limits mandatory rights arising from misleading descriptions, incorrect products or other matters protected by applicable consumer law.

Section 12 - Prohibited Actions

You may not use the Website to:

• Violate applicable laws or regulations

• Infringe intellectual property or other legal rights

• Harass, threaten or harm others

• Distribute malware or harmful software

• Collect personal information unlawfully

• Send spam or other unauthorised communications

• Interfere with or bypass security measures

• Attempt unauthorised access to the Website or related systems

Section 13 - Limitation of Liability

Use of the Website and purchase of products are subject to these Terms and applicable law.

To the maximum extent permitted by applicable law, Giovara is not liable for indirect, incidental or consequential losses that were not reasonably foreseeable, including loss of data or profits.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right, remedy or liability that cannot lawfully be excluded, restricted or modified.

Customers may have mandatory rights under the consumer laws applicable in their country of residence or delivery. Those rights remain unaffected by these Terms.

Section 14 - Indemnity

To the extent permitted by applicable law, you agree to indemnify Giovara against claims, losses or liabilities arising directly from your unlawful use of the Website or material violation of these Terms.

This section does not apply where such liability results from Giovara's own breach of law, negligence or other conduct for which liability cannot legally be excluded.

Section 15 - Invalidity

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in force.

Section 16 - Termination

You may stop using the Website at any time.

Giovara may restrict or terminate access where these Terms are materially violated or where reasonably necessary to protect the Website, customers or business operations, subject to applicable law.

Termination does not affect rights or obligations that arose before termination.

Section 17 - Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and other policies referred to on the Website, form the agreement governing use of the Website and purchases from Giovara.

Nothing in this section excludes any representation, right or remedy that cannot legally be excluded.

Section 18 - Governing Law

These Terms are governed by the laws of the Netherlands.

This choice of law does not deprive consumers of any mandatory protections or rights available to them under laws that apply in their country of residence or delivery and that cannot lawfully be excluded by agreement.

Customers in the countries we serve may therefore have additional mandatory consumer protections under applicable local law.

Section 19 - Changes

Giovara may update these Terms periodically.

The latest version will always be available on the Website together with the date of the most recent update.

Updated Terms will apply from the date they are published, subject to applicable law.

Changes will not remove rights that have already arisen under an existing order where applicable law prevents this.

Section 20 - Our Information

Website name: Giovara
Operated by: Avelion Digital
Address: Hackfoirtstraat 17, 5975XN Sevenum, Netherlands
Email: support@giovara.com
Phone: +44 7988579633

Customer service opening hours:
Monday–Friday

Response time: Within 24–48 business hours